Our Accepted Insurances at Head First Health

Navigating the world of insurance for therapy services can feel overwhelming, but we're here to make it as straightforward and stress-free as possible. Understanding your insurance benefits is a crucial step in accessing the support you need, and we're dedicated to guiding you through this process with empathy and expertise.

Why Verifying Insurance Coverage is Important

Verifying your insurance coverage is a key initial step before commencing therapy. It ensures that you have a clear understanding of your benefits, coverage limits, and any out-of-pocket costs. This knowledge empowers you to make informed decisions about your mental health care and avoids any unexpected financial surprises.

How Insurance Impacts Therapy Services

Insurance can significantly influence the accessibility and affordability of your therapy sessions. It often determines the types of services covered, the duration of therapy, and your financial responsibility. By fully understanding your insurance benefits, you can take full advantage of the resources available to you.

Initial Steps for Clients Regarding Insurance

We recommend the following initial steps to our clients:

  • Contact your insurance provider to verify your mental health benefits. We will also do this as a courtesy!

  • Ask about your deductible, copayment, and coinsurance for therapy services.

  • Inquire whether pre-authorization is required for mental health services.

  • Confirm the number of sessions covered per year and any limitations on service types.

Encouragement for Clients to Understand Their Benefits

We wholeheartedly encourage you to become familiar with your insurance benefits. Understanding your coverage empowers you to make the most of your therapy sessions and ensures that we can focus on your mental wellness journey without any administrative distractions.

List of Accepted Insurances

The Major Insurance Providers We Accept

We gladly accept several major insurance providers, including:

- Blue Cross Blue Shield PPO

- Aetna

-Cigna

- United Healthcare (UHC, UMR)

These partnerships allow us to offer accessible, high-quality care to a broad community.

Don’t See Your Provider?

While we are considered out-of-network with other insurance providers, we strive to accommodate all our clients. We can provide you with a superbill, which you can submit to your insurance for out-of-network coverage rates, ensuring you receive the support you need.

Importance of Checking Specific Therapist Acceptance for Certain Plans

Insurance coverage can vary between therapists, so it's crucial to verify that your chosen therapist is covered under your plan. We're committed to assisting you in this verification process to ensure a seamless experience.

Courtesy Benefit Checks

As a courtesy, we check your benefits prior to a confirmed appointment. This proactive step is part of our commitment to transparency and support, ensuring you are fully informed about your coverage details from the outset.

Our Intake Process

We value your time and strive to ensure that your journey toward mental wellness begins smoothly and efficiently. Our intake process is designed to be straightforward and user-friendly. 

  • - Complete all necessary documents provided via email link after initial appointment confirmation.

    - Estimated completion time: 10-15 minutes.

  • - Mandatory completion of the intake form to proceed with online therapy sessions.

  • - Appointment cancellation policy for failure to submit all required documents and valid payment information.

  • - Contact method for same-day appointments or inquiries: Email info@headfirsthealthcc.com.

    If, for any reason, you're unable to complete your documentation or need additional help, please don't hesitate to reach out to us at billing@headfirsthealthcc.com. We're here to assist you every step of the way, ensuring that your path to better mental health is clear and uninterrupted.

Understanding Your Coverage

We believe in transparency and clarity, especially when it comes to understanding the financial aspects of your therapy sessions. It's crucial to have a comprehensive understanding of your insurance coverage, fees, copayments, deductibles, and how these elements work together to support your mental health journey. Below, we delve into these topics, providing you with a clear roadmap to navigate the financial aspects of your therapy experience.

Explanation of Fees, Copayments, and Deductibles

At Head First Health, our goal is to provide exceptional mental health support at a clear and straightforward cost. Our initial consultation session is priced at $175, reflecting the in-depth nature of this first engagement. All subsequent sessions are set at a rate of $150, ensuring consistency and transparency in your financial planning.

Understanding Copayments and Deductibles

Your insurance plan may require copayments at each session or have a deductible that needs to be met annually. Copayments are fixed amounts that you pay directly at the time of service, while deductibles are the total amount you need to spend out of pocket before your insurance begins to cover a larger portion of your costs. We encourage you to reach out to your insurance provider to understand these details clearly, as they play a vital role in planning your therapy journey.

In-Network Benefits

Being 'in-network' means that Head First Health has an agreement with your insurance provider, often resulting in lower costs for you. We directly bill your insurance, and you are responsible for any copayments or deductible amounts.

Out-of-Network Benefits

If we are 'out-of-network' with your insurance plan, you may still receive therapy services, but the financial process differs. In this case, you would pay for your sessions upfront, and we provide you with a superbill to submit to your insurance for reimbursement, depending on your out-of-network benefits.

Guidance on What to Do if Insurance Information Changes

Life changes, and so can your insurance coverage. Should there be any changes in your insurance information or coverage, it's crucial to inform us promptly. Updating your insurance details helps avoid any interruptions in your therapy sessions and ensures your billing process remains seamless.

Choose Head First Health Today for Your Therapy Needs

We are committed to supporting you through every step of your therapy journey, including navigating the complexities of insurance and payment. If you have any questions or need further clarification on your coverage and the financial aspects of your therapy experience, please don't hesitate to reach out to us. Your mental wellness is our priority, and we're here to ensure that financial concerns are clearly addressed, allowing you to focus fully on your path to mental health.